Employment

Available Positions:

  • Commercial Sales RepresentativeOpen or Close
  • Inside Sales Consultant/Customer ServiceOpen or Close

    JOB PURPOSE:

    The Inside Sales Consultant/Customer Service, hereafter referred to as "ISC", is the primary provider of general customer service and support from an informational and problem resolution perspective. The ISC additionally provides sales assistance to walk-in customers in the areas of new product purchases, parts, accessories and service orders.

    The scope of activities the ISC may get involved with includes answering and routing incoming telephone calls, handling walk-in customers or prospects, phone requests for estimates or information, requests for service, conveying information between installers, service technicians, customers, outside sales staff and managers during the work day, computer data entry for various aspects of the business process, records filing, etc.

    In addition, each ISC may have specific additional responsibilities within the general accounting process and, at times, may be required to fulfill these responsibilities for another ISC or Service Advisor on an as-needed basis.

    ISC's are the primary contact with outside customers and are expected to maintain a neat and professional appearance and demeanor. ISC's report to the Office Manager.

    KEY TASKS:

    Primary Job Functions:
    • Responding to work assignments and tasks as directed by the Office Manager or other members of the Management Team, as appropriate.
    • If the first person to arrive at work, pick up messages from voice mail and either route or take action on messages, as appropriate and turn off night voice mail message.
    • Answer incoming telephone calls, preferably no later than the second "ring". If more than two rings occur, any available office personnel should attempt to answer the incoming call.
    • Based on the content of the call, resolve most calls in one of the following ways:
      1. Route call to an appropriate Manager, or member of the management team, as appropriate.
      2. Write up a Work Order for Service or Estimate and input relevant data into computer system.
      3. Provide necessary information to caller and route to appropriate sales, service, or installation manager or technician, as appropriate.
      4. Research order's for correct status.
    • Assist walk-in customers at the sales counter with the following types of assistance, as required:
      - Replacement parts
      - Accessories,
      - Information on new residential products
    • Write up sales ticket for counter sales, as required.
    • Handle cash or credit card purchase with appropriate accounting process.
    • Handle return and/or exchanges brought to the sales counter.
    • Refer any problems or requests for information outside the scope of personal knowledge to the appropriate party(ies).
    • With respect to incoming calls regarding warranty issues,
      1. Gather pertinent information from customer,
      2. Research the specific customer history for installation or past service details,
      3. Route information to the appropriate manager for resolution.
    • Locate technicians via cellular phone as required by managers and/or customers and communicate information requested.
    • Assist in creation of sales, marketing, or promotional materials as requested by respective managers.
    • Process completed job orders by entering work order data into computer system for invoicing purposes from detailed data prepared by technicians.
    • Process both sold and unsold estimates by entering job text into computer system for reference purposes from detailed data prepared by estimators. Estimates will be filed in a corresponding folder for future follow up by the estimator.
    • Calculate hours worked for each job from time sheets prepared by each technician and enter information into computer system.
    • Mail invoices generated to customers, and file copies appropriately.
    • Prepare Thank You cards for customers and potential customers.
    • Maintain current office forms, MSDS Books, reference manuals.
    Secondary Job Functions:
    • Provide general office support as required on a project or special needs basis.
    • Provide trade show and promotional activity support as required by the management team.
    • Attend or perform training functions as requested regarding computer and/or product information training.
    • Attend First-Aid/CPR training classes when appropriate.
    • Assist other members of the office staff when requested.
    • Keep office and work areas clean and free from clutter.

    Services and Products Supplied:

    • Handles service requests from call-in or walk-in customers.
    • Processes work order and billing data for service or installation requests.
    • Provides general office support services.
    • Acts as communications liaison between customers, technicians, and management team.
    • Provides back-up to Inside Sales Consultants as required.

    Frequently Used Tools and Resources:

    • Telephone - land line and cellular.
    • Voice mail.
    • Internet and E-mail
    • Personal computer and associated software applications
    • Credit card machine
    • Electronic calculator
    • Typewriter

    Targets and Performance:

    • Must accurately record and distribute incoming call information to appropriate parties in a timely manner.
    • Must accurately record work order and job estimate requests and distribute to appropriate person(s) in a timely manner.
    • Must answer incoming telephone calls within a reasonable number of rings.
    • Must treat all telephone contacts with a professional and respectful manner.
    • Must accurately enter work order, estimate and incoming receivables data into computer system for billing and accounting purposes.
    • Must handle walk-in customers with courtesy and ensure that their questions and requests are fulfilled in professional manner.
    • Must back-up other employee's workloads when requested to do so.

    Internal Suppliers and Customers:

    • Daily contact with General Manager and Office Manager.
    • Daily contact with Installation Managers and Product Distribution Manager.
    • Daily contact with Installers and Service Technicians.
    • Regular contact with Sales Representatives
    • Frequent contact with other members of the management team.
    • Frequent contact with owners.

    External Suppliers and Customers:

    • Daily contact with call-in and walk-in customers.
    • Daily contact with non-customer telephone contacts.
    • Occasional contact with suppliers and/or vendors.

    Implications and Risks:

    • Incorrect, illegible, or incomplete information recorded from a phone message may result in lost time, confusion, or inappropriate action.
    • Incorrect or incomplete address information for a work order can result in confusion or lost time.
    • Incorrect or inaccurate information recorded on job order or billing data entry can result in erroneous or incorrect customer billing.
    • Failure to pick up incoming calls by the second ring can result in customer dissatisfaction.
    • Inaccurate information entered from estimates to job orders can cause confusion and result in wrong product taken to a job.
    • Sloppy or inaccurate creation of proposal documents can result in erroneous or insufficient data for customers' consideration.
    • Improper treatment of customers or other employees can result in poor company image or morale.

    TERMS AND CONDITIONS

    Working Terms and Conditions (may include, but not be limited to the following):

    • ISC's will report to the main company office each morning.
    • The majority of work assignments will be carried out in the office area of the company office.
    • ISC's will be working around electronic and computer equipment during the normal execution of their tasks.
    • Occasionally, an ISC may be requested to assist in performing work at one of the other A.B.E. Doors & Windows facilities or at a trade-show.
    • ISC's should coordinate coverage of phones and customer counter in times of absence amongst themselves and the Office Manager (lunch, errands, appointments, etc.)
    • ISC's should make every effort to notify the Office Manager whenever an unexpected absence occurs, or in advance if the absence is known in advance.

    Position Qualifications:

    • Must have some basic knowledge of personal computers and associated software tools.
    • Must be able to operate a multi-line telephone system.
    • Must be able to receive directions and execute tasks accordingly.
    • Must be able to pass a standard drug test.
    • Must be able to read and write legibly and accurately.
    • Must be able to perform basic arithmetic functions both with and without a calculator.
    • Must be able to communicate with customers in a professional and respectful manner.
    • Must be able to communicate over a telephone - landline and cellular.
    • Must be able to communicate in English.
    • Must have good eyesight or wear corrective lenses (glasses or contacts).
    • Must have clean, neat appearance.

    Core Competencies:

    • Ability to understand and take direction from superiors.
    • Ability to handle and schedule multiple tasks within a day.
    • Ability to work with others in a positive and productive manner.
    • Ability to remember and follow through with regularly occurring tasks.
    • Ability to treat customers and fellow employees with decency and respect and to control personal emotions in confrontational situations.
    • Ability to handle stress in a reasonable and effective manner.
    • Ability to maintain a positive outlook and attitude.
    Apply Now
  • Residential Garage InstallerOpen or Close

    JOB PURPOSE:

    The Residential Installer is the installation technician for residential garage doors and access systems. Most residential installation work is done on newly constructed homes, new installations in existing homes, or replacement of existing door systems.

    Work assignments are received from the Residential Installation Manager. Any problems, questions, or issues will be referred to the Residential Installation Manager for clarification or resolution.

    Residential installers have specific responsibilities in the areas of record keeping for customer billing, maintaining vehicles and equipment, product education and training, safety training, housekeeping at the warehouse and shop, job-site housekeeping, and miscellaneous duties as required by the Residential Installation Manager.

    Residential installers are the first line of support for customers and are expected to maintain a neat and clean appearance and to treat all customers with decency and respect at all times, regardless of the customer's mood or disposition.

    KEY TASKS:

    Primary Job Functions:
    • Reviewing Work Order information for accuracy and completeness before departing for job.
    • Ensuring truck is fueled, serviced, and ready for operation prior to beginning of workday. Regularly handing in fuel receipts.
    • Ensuring truck is restocked with appropriate material, parts, and tools daily.
    • Completion of work duties in assigned areas of the warehouse prior to receiving job assignments on Monday morning.
    • Notifying supervisor of any required vehicle repairs in writing.
    • Reading instruction manuals for all products installed in a service environment before attempting to install.
    • Learning the basics of track alignment, track adjustment, horizontal leveling with slight raise, adequate back hangs, operator arm and photo eye setting.
    • Learning the basics of carpentry, even reveals, shimming, bending aluminum, caulking and any other work related skills.
    • Verifying address at customer location.
    • Measure products and openings confirming all sizes and measurements are correct before tearing our existing products.
    • Inspecting all products for the job first thing and immediately reporting any problems to the correct manager.
    • Installing product and associated components as indicated on work order.
    • Checking operation of product installed.
    • Checking for proper installation.
    • Properly completing a safety checklist of door system upon completion of installation or service work.
    • Lubrication of all moving parts with proper lubrication (Not WD-40)
    • Placing appropriate stickers on doors and operators.
    • Cleaning up all trash from job site.
    • Cleaning the products installed, making sure there are no hand prints.
    • Leaving notification if anything is wrong (i.e.- bad operator, etc.).
    • Leaving warranties and instruction manuals with customer.
    • Explaining how product works if customer is present.
    • Responding to customer questions in a truthful and pleasant manner.
    • Immediately notifying a Manager of any injuries sustained while on the job.
    • Consulting with a Manager to determine if any injury requires mandatory drug testing and reporting to test facility if required.
    • Accurately recording all Work Order site information, installation comments (headroom or other problems).
    • Accurately recording date and any pertinent information for each job.
    • Accurately recording all material used with part name and part #.
    • Accurately recording job number, job name and time spent on the job on daily job sheet.
    • Noting what actions need to be taken if the job cannot be finished or is not completed.
    • Ensuring job site is safe and all materials are out of the way upon completion.
    • Holding and maintaining a valid driver's license.
    Secondary Job Functions:
    • Ensuring shop and warehouse space is clean and aisles are free from obstructions.
    • Returning extra material to its appropriate place in warehouse.
    • Refraining from smoking in warehouse, shop, customer's property or company vehicle.
    • Placing trash in proper containers.
    • Ensuring doors and gates are closed when leaving.
    • Observing all posted speed limits, using seatbelts at all times, and using professional driving techniques whenever operating company vehicle.
    • Assisting in unloading of trucks when requested to do so by Management.
    • Performing a variety of secondary support tasks as requested by Management.
    • Attending and participating in all required and requested safety meetings and training sessions.
    • Watching designated training videos when requested.
    • Learning to identify specific brands of doors and operators.
    • Learning basic door and operator maintenance skills and reviewing new products when appropriate.
    • Becoming familiar with First Aid and medical emergency techniques.
    • Treating fellow employees with honesty, courtesy and respect.
    • Maintaining a clean and organized truck.
    • Responsible for keeping all bins on truck shut and locked while the truck is unattended.

    Services and Products Supplied:

    • Installation services to customers upon request.
    • Assistance and support to other technicians as requested.
    • Point of contact for questions from builders and customers.
    • Source of data for customer billing purposes.
    • Source of data for payroll purposes.
    • Source of data for safety and accident reporting information.
    • Provider of first aid when required.
    • Assistance and support to warehouse and shop personnel when requested.
    • Source of data for truck maintenance and operation expenses and service.

    Frequently Used Tools and Resources:

    • Telephone- land line and cellular.
    • Electronic pager.
    • Voice mail.
    • Ladder.
    • Typical assortment of mechanical tools and devices.
    • Typical assortment of common power tools such as impact wrench, circular saw, brake and drill.

    Targets and Performance:

    • Must accurately fill out call data on work order prior to leaving the job site.
    • Must accurately fill out garage door and operator safety inspection while at the job site.
    • Must be able to lift and carry up to 80 pounds for a distance of up to 50 feet.
    • Must be able to climb and work off of an 8' high stepladder.
    • Must report any job-related injuries within 1 hour.
    • Must complete truck inspection by start of work assignments Monday of every other week.
    • Must re-stock truck daily.
    • Must check oil on truck when refueling.
    • Must secure loads with a minimum of three(3) ropes.
    • Must give notice to Service Manager for any needed truck repairs within 24 hours.
    • Must turn in fuels receipts daily.
    • In case of on-the- job accident or vehicular accident, must report for drug testing within 2 hours.
    • Key Performance Measurements
      - Attendance and tardiness
      - Customer satisfaction
      - Installation skills proficiency
      - Rate of Callbacks
      - Safety record and commitment to safety
      - Rapport and attitude with fellow employees
      - Meeting production goals
      - Appropriate level of communication with managers and office personnel
      - Accuracy and completeness of paperwork
      - Vehicle maintenance and cleanliness.

    Internal Suppliers and Customers:

    • Daily contact with Residential Installation Manager and Product Distribution Manager.
    • Daily contact with Office Staff.
    • Daily contact with other Residential Installers.
    • Periodic contact with General Manager.
    • Periodic contact with Office Manager.
    • Periodic contact with Safety Manager.
    • Periodic contact with Owner.

    External Suppliers and Customers:

    • Daily contact with residential customers.
    • Periodic contact with vehicle service providers.
    • Regular contact with fuel providers.
    • Periodic contact with drug screening facilities.
    • Periodic contact with suppliers/vendors.

    Implications and Risks:

    • Incorrect or faulty installation will have a negative impact on customer satisfaction and company profitability.
    • Inefficient or wasteful amount of time spent on a job will negatively impact productivity objectives.
    • Disregard for safety rules can result in injury to an employee, customer or customer's property.
    • Improperly maintaining tools and equipment can result in personal injury or damage to customer's property.
    • Inaccurately or illegibly recording customer data will result in inefficiency and extra work for several employees.
    • Failure to treat customers with decency and respect will negatively impact Company image and may result in lost business and referrals.
    • Failure to maintain a clean and professional image will negatively impact Company image.
    • Failure to maintain a clean truck will negatively impact company image
    • Failure to properly maintain vehicle will result in potential lost time and extra cost to repair.
    • Failure to observe posted speed limits and professional driving techniques will result in negative impact on company image.
    • Failure to ensure truck is appropriately and neatly stocked with material will result in lost time and inefficiency.
    • Failure to notify Residential Installation Manager of vehicle maintenance requirements will result in unnecessary expense and inefficiency.
    • Failure to maintain proficiency in product knowledge will result in lost time, efficiency, and customer satisfaction.
    • Failure to attend required safety training will result in increased risk for the technician and other employees and customers.
    • Failure to maintain an insurable driving record may result in loss of company driving privileges and/or termination.
    • Failure to respond to Residential installation Manager or office personnel requests for call-in in a timely manner will result in confusion, inefficiency, and loss of customer satisfaction.

    TERMS AND CONDITIONS

    Working Terms and Conditions (may include, but not be limited to the following):

    • A Residential Installer will report to company offices each morning to receive the days work orders and any other pertinent information from the Residential Installation Manager and/or Product Distribution Manager, unless otherwise notified by Management.
    • A Residential installer will spend most of the day either at customer job sites or in a vehicle in transit between jobs.
    • The work environment is often dusty, dirty, with potential safety risks.
    • The work environment often includes harsh conditions of extreme heat and cold and inclement weather.
    • Residential installation jobs can involve areas of extreme clutter and hazardous footing.
    • The work environment includes the risk of falling objects, eye injuries, fire, cuts from sharp objects and edges, electrical shock, lifting of heavy objects, and traffic accidents.
    • The work environment is sometimes oily and greasy.
    • Some jobs will require coordination and interaction with co-workers.

    Position Qualifications:

    • Must posses a current valid Pennsylvania driver's license.
    • Must be able to pass a standard drug test.
    • Must have good mechanical aptitude and demonstrated ability to understand and work with common power tools.
    • Must be able to lift up to 80 pounds and carry for a distance of up to 50 feet.
    • Must be proficient with the operation and safety of all hand tools, power equipment, caulking gun and aluminum brake.
    • Must be able to read and write legibly and accurately.
    • Must be able to communicate over a telephone- landline and cellular.
    • Must be able to operate a pager.
    • Must be able to communicate in English.
    • Must have good eyesight or wear corrective lenses (glasses or contacts).
    • Must be able to walk and carry items on uneven ground.
    • Must be able to climb and work from a 8' stepladder.
    • Must be able to safely drive a pick-up truck during the day, at night, and in inclement weather conditions.
    • Must be able to work in extreme heat and cold.
    • Must be able to work in a dirty, dusty, oily environment.
    • Must have manual dexterity in both hands, which allows the use of a hand tool.
    • Must have basic arithmetic skills to allow basic addition, subtraction, multiplication and division.
    • Must have neat appearance.
    • Must wear safety shoes.

    Core Competencies:

    • Ability to understand and take direction from superiors.
    • Ability to handle and schedule multiple tasks within a day.
    • Good reasoning ability to understand and determine failure mechanisms.
    • Ability to work with others in a positive and productive manner.
    • Ability to remember and follow through with regularly occurring tasks.
    • Ability to treat customers and fellow employees with decency and respect and to control personal emotions in confrontational situations.
    • Ability to handle stress in a reasonable and effective manner.
    • Ability to maintain a positive outlook and attitude.
    Apply Now
  • Residential Carpenter InstallerOpen or Close

    JOB PURPOSE:

    The Residential Carpenter is the installation technician for residential windows, entrance doors, storm doors, patio doors, basement doors, awnings and similar products. Most residential installation work is done as replacement of existing doors and windows.

    Work assignments are received from the Residential Installation Manager and/or Product Distribution Manager. Any problems, questions, or issues will be referred to the Residential Installation Manager for clarification or resolution.

    Residential installers have specific responsibilities in the areas of record keeping for customer billing, maintaining vehicles and equipment, product education and training, safety training, housekeeping at the warehouse and shop, job-site housekeeping, and miscellaneous duties as required by the Residential Installation Manager.

    Residential installers are the first line of support for customers and are expected to maintain a neat and clean appearance and to treat all customers with decency and respect at all times, regardless of the customer's mood or disposition.

    KEY TASKS:

    Primary Job Functions:
    • Reviewing Work Order information for accuracy and completeness before departing for job.
    • Ensuring truck is fueled, serviced, and ready for operation prior to beginning of each workday.
    • Regularly handing in fuel receipts.
    • Cleaning up of assigned areas in the warehouse prior to receiving job assignments.
    • Ensuring truck is restocked with appropriate material, parts, and tools daily.
    • Notifying supervisor of any required vehicle repairs in writing.
    • Reading instruction manuals for all products installed in a service environment before attempting to install.
    • Learning finish carpentry skills including; trimming, even reveals, plumb, level and square, keying locks, shimming, bending aluminum, caulking and any other work related skills.
    • Verifying address at customer location.
    • Measure products and openings confirming all sizes and measurements are correct before tearing our existing products.
    • Inspecting all products for the job first thing and immediately reporting any problems to the correct manager.
    • Installing product and associated components as indicated on work order.
    • Keeping the job site orderly and clean as you work.
    • Checking for proper installation.
    • Checking operation of product installed.
    • Cleaning up all trash from job site.
    • Cleaning the products installed, making sure there are no hand prints, smudges or defects.
    • Leaving notification if anything is wrong (i.e.- smudges in-between glass).
    • Leaving warranties and instruction manuals with customer.
    • Explaining how product works if customer is present.
    • Responding to customer questions in a truthful and pleasant manner.
    • Immediately notifying Office Manager or General Manager of any injuries sustained while on the job.
    • Consulting with Office Manager or General Manager to determine if any injury requires mandatory drug testing and reporting to test facility if required.
    • Accurately recording all Work Order site information, installation comment.
    • Accurately recording Job Name, Job # and time spent on daily time sheet.
    • Accurately recording all material used with item name and item #.
    • Noting what actions needs to be taken if the job cannot be finished or is not completed.
    • Ensuring job site is safe and all materials are out of the way upon completion.
    • Holding and maintaining a valid driver's license.
    Secondary Job Functions:
    • Ensuring shop and warehouse space is clean and aisles are free from obstructions.
    • Returning extra material to its appropriate place in warehouse.
    • Refraining from smoking in warehouse, shop, on customer's property or company vehicle.
    • Placing trash in proper containers.
    • Ensuring doors and gates are closed when leaving.
    • Observing all posted speed limits, using seatbelts at all times, and using professional driving techniques whenever operating company vehicle.
    • Assisting in unloading of trucks when requested to do so by Management.
    • Performing a variety of secondary support tasks as requested by Management.
    • Attending and participating in all required and requested safety meetings and training sessions.
    • Watching designated training videos when requested.
    • Learning to identify specific brands of doors, windows and related products.
    • Learning basic door and window maintenance skills and reviewing new products when appropriate.
    • Becoming familiar with First Aid and medical emergency techniques.
    • Treating fellow employees with honesty, courtesy and respect.
    • Maintaining a clean and organized truck.
    • Responsible for keeping all bins on truck shut and locked while the truck is unattended.

    Services and Products Supplied:

    • Installation services to customers upon request.
    • Assistance and support to other technicians as requested.
    • Point of contact for questions from customers.
    • Source of data for customer billing purposes.
    • Source of data for payroll purposes.
    • Source of data for safety and accident reporting information.
    • Provider of first aid when required.
    • Assistance and support to warehouse and shop personnel when requested.
    • Source of data for truck maintenance and operation expenses and service.

    Frequently Used Tools and Resources:

    • Telephone- land line and cellular.
    • Electronic pager.
    • Voice mail.
    • Ladder, Scaffolding
    • Typical assortment of mechanical tools and devices.
    • Typical assortment of common power tools such as impact wrench, circular saw, table saw, brake and drill.

    Targets and Performance:

    • Must accurately fill out call data on work order prior to leaving the job site.
    • Must be able to lift and carry up to 80 pounds for a distance of up to 50 feet.
    • Must be able to climb and work off of a 20' extension ladder.
    • Must report any job-related injuries within 1 hour.
    • Must complete truck inspection by start of work assignments Monday of every other week.
    • Must re-stock truck daily.
    • Must check oil on truck when refueling.
    • Must secure loads with a minimum of three(3) ropes.
    • Must give notice to Product Distribution Manager for any needed truck repairs within 24 hours.
    • Must turn in fuels receipts daily.
    • In case of on-the- job accident or vehicular accident, must report for drug testing within 2 hours.
    • Key Performance Measurements
      - Attendance and tardiness
      - Customer satisfaction
      - Installation skills proficiency
      - Rate of Callbacks
      - Safety record and commitment to safety
      - Rapport and attitude with fellow employees
      - Meeting production goals
      - Appropriate level of communication with managers and office personnel
      - Accuracy and completeness of paperwork
      - Vehicle maintenance and cleanliness.

    Internal Suppliers and Customers:

    • Daily contact with Residential Installation Manager and Product Distribution Manager.
    • Daily contact with office personnel.
    • Daily contact with other installers.
    • Regular contact with warehouse personnel.
    • Regular contact with General Manager
    • Periodic contact with Owner.
    • Regular contact with fuel providers.

    External Suppliers and Customers:

    • Daily contact with residential customers.
    • Periodic contact with vehicle service providers.
    • Regular contact with fuel providers.
    • Periodic contact with drug screening facilities.
    • Periodic contact with suppliers/vendors.

    Implications and Risks:

    • Incorrect or faulty installation will have a negative impact on customer satisfaction and company profitability.
    • Inefficient or wasteful amount of time spent on a job will negatively impact productivity objectives.
    • Disregard for safety rules can result in injury to an employee, customer or customer's property.
    • Improperly maintaining tools and equipment can result in personal injury or damage to customer's property.
    • Inaccurately or illegibly recording customer data will result in inefficiency and extra work for several employees.
    • Failure to treat customers with decency and respect will negatively impact Company image and may result in lost business and referrals.
    • Failure to maintain a clean and professional image will negatively impact Company image.
    • Failure to properly maintain vehicle will result in potential lost time and extra cost to repair.
    • Failure to maintain a clean truck will negatively impact company image
    • Failure to observe posted speed limits and professional driving techniques will result in negative impact on company image.
    • Failure to ensure truck is appropriately and neatly stocked with material will result in lost time and inefficiency.
    • Failure to notify Product Distribution Manager of vehicle maintenance requirements will result in unnecessary expense and inefficiency.
    • Failure to maintain proficiency in product knowledge will result in lost time, efficiency, and customer satisfaction.
    • Failure to attend required safety training will result in increased risk for the technician and other employees and customers.
    • Failure to maintain an insurable driving record may result in loss of company driving privileges and/or termination.
    • Failure to respond to Residential installation Manager or office personnel requests for call-in in a timely manner will result in confusion, inefficiency, and loss of customer satisfaction.

    TERMS AND CONDITIONS

    Working Terms and Conditions (may include, but not be limited to the following):

    • A Residential Carpenter will report to company offices each morning to receive the days work orders and any other pertinent information from the Residential Installation Manager and/or Product Distribution Manager, unless otherwise notified by Management.
    • A Residential Carpenter will spend most of the day either at customer job sites or in a vehicle in transit between jobs.
    • The work environment is often dusty, dirty, with potential safety risks.
    • The work environment often includes harsh conditions of extreme heat and cold and inclement weather.
    • Residential installation jobs can involve areas of extreme clutter and hazardous footing.
    • The work environment includes the risk of falling objects, eye injuries, fire, cuts from sharp objects and edges, electrical shock, lifting of heavy objects, and traffic accidents.
    • The work environment includes the risk of falling objects, eye injuries, fire, cuts from sharp objects and edges, electrical shock, lifting of heavy objects, and traffic accidents.
    • Some jobs will require coordination and interaction with co-workers.

    Position Qualifications:

    • Must posses a current valid Pennsylvania driver's license.
    • Must be able to pass a standard drug test.
    • Must have good mechanical aptitude and demonstrated ability to understand and work with common power tools.
    • Must be able to lift up to 80 pounds and carry for a distance of up to 50 feet.
    • Must be proficient with the operation and safety of all hand tools, power equipment, caulking gun and aluminum brake.
    • Must be able to read and write legibly and accurately.
    • Must be able to communicate over a telephone- landline and cellular.
    • Must be able to operate a pager.
    • Must be able to communicate in English.
    • Must have good eyesight or wear corrective lenses (glasses or contacts).
    • Must be able to walk and carry items on uneven ground.
    • Must be able to climb and work from a 20' extension ladder and scaffolding.
    • Must be able to safely drive a pick-up truck during the day, at night, and in inclement weather conditions.
    • Must be able to work in extreme heat and cold.
    • Must be able to work in a dirty, dusty, oily environment.
    • Must have manual dexterity in both hands, which allows the use of a hand tool.
    • Must have basic arithmetic skills to allow basic addition, subtraction, multiplication and division.
    • Must have neat appearance.
    • Must wear safety shoes.

    Core Competencies:

    • Ability to understand and take direction from superiors.
    • Ability to handle and schedule multiple tasks within a day.
    • Good reasoning ability to understand and determine failure mechanisms.
    • Ability to work with others in a positive and productive manner.
    • Ability to remember and follow through with regularly occurring tasks.
    • Ability to treat customers and fellow employees with decency and respect and to control personal emotions in confrontational situations.
    • Ability to handle stress in a reasonable and effective manner.
    • Ability to maintain a positive outlook and attitude.
    Apply Now

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