22 May 2012
A look at ABE's commercial/industrial division

As a leader in residential sales, installation and service, ABE Doors and Windows is very familiar to consumers around the valley. A part of our business that may not be quite as well known is our commercial/industrial sales and service division. But this group is just as important to those who rely on it. The commercial/industrial division delivers every day on the individual needs of our business and government customers.

The market here is broad - retail and wholesale corporations, service companies, local municipalities, warehouse operations, industrial plants and more. They need quality products, foolproof installation and round-the-clock access to expert service. With ABE Doors and Windows they get it all.

According to Gary Conrad, commercial/industrial sales and service manager, his customers need a range of doors and accessories as varied as the products and services they provide. "We do garage doors, roll-ups, rolling service doors, rolling steel fire doors, counter doors for kitchens, dock shields and shelters, and much more," he said. "We also install as retrofits a lot of steel-framed hollow metal entry doors."

"ABE Doors and Windows is a long-established distributor for Raynor Garage Doors and Cornell Iron Works, which build commercial sectional doors and rolling door products, respectively," Gary said. "We also represent other leading manufacturers of doors and accessory products."

In new or retrofit installations, he said, several critical advantages guide customers' selection of ABE Doors and Windows. "They're concerned about the quality of the products. They want a very service-oriented provider. They need good lead times, and with us they get same-day service and 24-hour emergency service."

"We try to put ourselves in the customer's place," he said. If there's a problem with a door not closing, it can't wait a few days." Getting there promptly and handling things correctly the first time makes all the difference.